ISO 17025 Quality Manual ISO 17025 Quality Manual Template

Saturday, July 10, 2010


What is ISO/IEC 17025?

Tuesday, June 24, 2008


Laboratory Testing and Analysis Control

Control measures are necessary to identify sources of measurement error within the laboratory and to estimate their bias and variability (repeatability and reproducibility).

The following control measures could be implemented in the laboratory:
- function checks performed by the technician to check the validity of the sample and performance of the equipment
- control checks performed during the anlaysis or testing process. These checks are used to:
a. determine the performance of the analytical or testing system
b. quantitate the variability of results from the analysis or test in terms of precisison and accuracy.
The frequency of checks will be determined by ruggedness, precision, accuracy of the method, dependability of the technician, precision and sensitivity of the instrument, difficulty and time length of the test method.

The data from the check analyses or tests will be compared with that from the analyses or tests and tested for significant differences. Any significant differences will be reported to the Lab Director. The Quality Manager will prepare a regular report showing the percent of significantly different check analyses that occurred during that period and recommend corrective action.

Control charts should be set up and used to record results from selected function and control checks to determine when or if the testing or analytical process is out of control and to record the results of corrective action taken.

Function checks should be performed to verify the stability and validity of the sample and the performance of testing and analytical equipment. The testing or analytical technician will be provided with written performance specifications for each function check, accompanied by recommended action if the specifications are not met. Function checks are measurement specific.

Control checks should be performed during the analytical or testing process. These checks are made on all analyses or tests and intermittently after a specified number of procedures have been completed. Some control checks may be required as part of the routine analysis or test, and are performed by the analyst to determine the performance of the system. These control checks include the use of sample blanks to observe zero concentration drift, introduction of spiked samples to determine percentage of sample recovery during intermediate extraction steps, and processing of sample aliquots to observe within and between run variability for the entire analysis. Other control checks are performed by the analyst intermittently to quantitate analysis variability in terms of precision and accuracy. Control samples normally used for this purpose are sample aliquots to determine precision and standard reference materials to determine accuracy in addition to precision.

Results from selected function checks and control samples will be recorded on control charts to track events showing that the system is out of control; to indicate what part of the system is the source of the error; to provide an indication of the results of any corrective action taken. The QC Technician is responsible for the establishment and monitoring of any control charts needed for lab performance control.

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Thursday, June 05, 2008


Sampling - 5.7

Sampling is integral to the measurement process and should be an important consideration in meeting the needs of the end user of the results. Sampling quality has not traditionally been thought to be part of measurement quality, but it is a key aspect. In fact, sampling frequently is a major contributor to measurement uncertainty. If sampling is not considered, the values of uncertainty estimates will often seriously underestimate the real uncertainty of the system.

Laboratories often do not sample materials outside of the lab. However, labs are still responsible for subsampling and homogenizing the sample to ensure that a representative test portion is used for analysis. If the samples are not collected correctly and subsampled properly, data obtained will not be indicative of the true concentration no matter how well the lab performs.

Labs sometimes assume that the samples they receive are homogenous and do not require a specific method to subsample the material to be tested. However, this assumption can result in problems. The lab shall have documented procedures for subsampling and/or homogenization to ensure that a representative test portion is used for analysis. Appropriate considerations should be made for multiphase and lable samples, aseptic handling, cross-contamination, and other issues to reduce the known errors associated with sample heterogeneity. Validation procedures should include all the steps normally undertaken within the lab., including any subsampling of test samples.

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Thursday, February 07, 2008


Purchasing - 4.6.1

ISO/IEC 17025 requires that the laboratory has a policy and procedure for purchasing services and supplies that affect the quality of the tests.

Required Procedures - purchasing, receiving, and storing reagents and consumable materials must be available, so that the laboratory can clearly define requirements for the supplier. The laboratory must evaluate suppliers, and once reliability has been established, the lab can accept reports from the supplier. Purchasing documents are to be reviewed and approved for technical content prior to release. Procedures must also verify suitability of materials upon receipt. This verification may require more than one suitability test. In addition, storage and disposal procedures must exist.

Required Records - records prove that proper procedures for purchase and use of consumable materials were followed. Records provide processing history for the product as prepared solutions must be traceable to the original manufacturer's lot number. Records of the lab's evaluation and approval of suppliers must be established prior to purchase. Records include proper log into the system, as well as tests performed to establish suitability for use. Multiple records might be required for preparation of a consumable material.

Procedures for purchasing according to the ISO 17025 standard can be found at:

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Thursday, July 12, 2007


Measuring a block using a vernier caliper

A good way to document your procedures is to make them into videos.

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