ISO/IEC 17025

TABLE OF CONTENTS

Introduction
1.0 Scope
2.0 References
3.0 Terms and Definitions
4.0 Management Requirements
4.1 Organization
4.2 Management System
4.3 Document Control
4.4 Review of Requests, Tenders, and Contracts
4.5 Subcontracting of Tests and Calibrations
4.6 Purchasing Services and Supplies
4.7 Service to the Customer
4.8 Complaints
4.9 Control of Nonconforming Testing and/or Calibration Work
4.10 Improvement
4.11 Corrective Action
4.12 Preventive Action
4.13 Control of Records
4.14 Internal Audits
4.15 Management Reviews
5.0 Technical Requirements
5.1 Technical Requirements - General
5.2 Personnel
5.3 Accommodations and Environmental Conditions
5.4 Test and Calibration Methods and Method Validation
5.5 Equipment
5.6 Measurement Traceability
5.7 Sampling
5.8 Handling and Transportation of Test and/or Calibration Items
5.9 Assuring the Quality of Test and Calibration Results
5.10 Reporting the Results