ISO/IEC 17025

Section 4 of ISO 17025 outlines all of the management requirements of the standard. Essentially it is ISO 9001 for testing or calibration laboratories. There are 15 sub-sections under management requirements. These are:
4.1 Organization
4.2 Management system
4.3 Document control
4.4 Review of requests, tenders and contracts
4.5 Subcontracting of tests and calibrations
4.6 Purchasing services and supplies
4.7 Service to the customer
4.8 Complaints
4.9 Control of nonconforming testing and/or calibration work
4.10 Improvement
4.11 Corrective action
4.12 Preventive action
4.13 Control of records
4.14 Internal audits
4.15 Management reviews

iso 17025