ISO 17025 Quality Manual ISO 17025 Quality Manual Template

Tuesday, April 18, 2006

 

4.4 Review of requests, tenders and contracts

4.4.1

The lab must establish and maintain a PROCEDURE for the review of requests, tenders and contracts.

Policies and procedures ensure the:
- methods to be used are adequately defined, documented and understood
- lab has the capability and resources to meet the requirements
- appropriate method is selected and capable of meeting customer requirements

Differences between the request/tender and contract are resolved before work starts.

Bottom line:
The contract must be acceptable to the lab and customer.


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