ISO 17025 Quality Manual ISO 17025 Quality Manual Template

Thursday, May 18, 2006

 

4.6 Purchasing services and supplies

4.6.4 Suppliers of critical consumables, supplies and services that affect test/calibration quality must be evaluated by the lab. Records of the evaluation and an approved suppliers list are maintained.

Interpretation and ISO 9001 clause 7.4.2
The organization establishes effective and efficient processes to identify potential sources for purchased materials, to develop existing suppliers or partners, and to evaluate their ability to supply the required products in order to ensure the effectiveness and efficiency of overall purchasing processes.

Examples of inputs to the supplier control processes include:
- evaluation of relevant experience
- performance of suppliers against competitors
- review of purchased product quality, price, delivery performance and response to problems
- audits of supplier management systems and evaluation of their potential capability to provide the required products effectively and efficienty and within schedule
- checking supplier references and available data on customer satisfaction
- financial assessment to assure the viability of the supplier throughout the intended period of supply and cooperation
- supplier response to inquiries, quotations and tendering
- supplier service, installation and support capability and history of performance to requirements
- supplier awareness of and compliance with relevant statutory and regulatory requirements
- supplier's logistic capability including locations and resources
- suppliers's standing and role in the community as well as perception in society

Management should consider actions needed to maintain the organization's performance and to satisfy interested parties in the event of supplier failure.


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